Looking for an iOS or Android version of this article?
There are two ways to initiate a conference call from your desktop app:
Adding participants to a call
To make a conference during a call:
- While you are on a call with the first participant, make an outgoing call to a person you want to add to the conference. Thus putting the first participant on hold.
After you’ve successfully connected with the second participant:
![](https://knowledge-base-web.s3.amazonaws.com/kb.ringotel.net/assets/desktop_2lines_tabpanel_compact_mode.png)
![](https://knowledge-base-web.s3.amazonaws.com/kb.ringotel.net/assets/desktop_2lines_tabpanel.png)
![](https://knowledge-base-web.s3.amazonaws.com/kb.ringotel.net/assets/desktop_2lines_holdline_notification.png)
- Click the Merge button
on the Active Line or Pop-up window. Your two active lines will merge into one.
Repeat the above steps to add more participants to a conference.
Audio&video calls in group chats
To organize an audio conference with predefined lists of participants, you need to:
- Create a group and add participants from the list of users.
- Open a group chat you’ve created and click on the
icon at the top right corner.
![](https://knowledge-base-web.s3.amazonaws.com/kb.ringotel.net/assets/desktop_groupchat_1.png)
To create a video meeting, click the “video” button
and confirm the action.
If you don’t see a video button, it means that this feature is disabled for your account. Please contact your system administrator for more information.