When you make dozens of calls every day, it is very hard to remember the details of every single call. By filling in a call subject and adding some comments, you can highlight the most important parts of your conversation and easily find them later, when you’ll need them.
To view/add information about a call:
- Open your conversation history with a contact. You can do that by switching to the ‘Calls’ tab and selecting a contact from the list of your calls.
- After selecting a contact, you’ll see a history of all communication with that contact. Tap on a ‘View details’ link of a call you’d like to add details to.
Adding Call Subject and comments
When you open the ‘Call details’ panel, you can view and edit the subject of a call and write out some important parts of a conversation in the ‘Comments’ section.
After you finish editing the Call Details, tap on the icon to confirm,
or on the icon to discard the changes.
You can also tap on anicon to mark a call as a ‘Favorite’ which will make it easier to find.
Finding a call by its subject
Specifying the subject of a call can help you easily find that call any time later.
To find a call by its subject, simply type a subject you want to find in the Chat Search field and press the ‘Search’ button.