Listening and sharing a call recording *

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When you record a call using your mobile or desktop app, this call recording gets synchronized between all your devices. It means that you can listen to the recording of a call on your mobile device, even if it was recorded from your desktop application.

To access a call recording from your mobile app:

1. Open your conversation history with a contact.

2. Calls that have a voice recording will have an icon.

3. Tap on a ‘View details’ link of a call which recording you’d like to listen to.

4. On the Call Details panel, press the icon to playback a call recording.

To share a call recording with other applications on your device:

1. Open the details of a call with the recording you would like to share.

2. Tap on the icon.

3. Choose an application on your device where you’d like to send a recording.

You can choose this same application from the list to share a recording with your colleagues who use this app.

* Please check the availability of this feature with your PBX Administrator.