Block numbers in Android app

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You can block incoming calls and SMS from the selected contacts and phone numbers.

NOTE: Blocked contacts are shared across your entire organisation, so if you block a number, it will also appear on other users’ blocked list.

How to add a phone number to Block list

To add a new phone number to your Block list:

  1. Navigate to Menu > Blocked.
  2. Tap the “Add” button.
  3. On the Create contact screen, specify the phone number and (optionally) the reason for blocking this number.
  4. Press the Save button to confirm.

How to block an existing contact

To block an existing contact:

  1. Navigate to Contacts tab.
  2. Find and select the contact in the list.
  3. In the contact profile, tap on the menu icon and select the Block option.

How to unblock a contact

To unblock a blocked contact:

  1. Navigate to Menu > Blocked.
  2. Find and select the contact in the list.
  3. In the pop-up menu press the “Remove” button or open the contact details and unblock in from its profile.