Working with a contact

A Contact’s Profile contains all the details regarding a person or an organization, including the history of communication with your company.

To open a contact’s profile, simply tap on a contact from your contacts list, or select a ‘Contact Info’ option from a dropdown menu on a chat screen.

1. Add contact to favorites.
2. Contact’s menu.

Edit a contact

To edit a contact tap on themenu icon in the contact’s profile and choose ‘Edit’ from a dropdown menu.

Delete a contact

To delete a contact:

• Long-tap on a contact in the contacts list.

OR

• Tap on themenu icon in the contact’s profile and choose ‘Delete’ from a dropdown menu.

Add a contact to favorites

To add a contact to favorites, open a profile of contact and tap on theicon.

Share a contact

To share a contact with your colleagues:

1. Open the profile of a contact you want to share and tap on themenu icon.

2. Select “Share with” from the dropdown menu.

3. Select colleagues or chat groups you would like to share this contact with.

4. Tap on theicon to confirm and share the contact.