Block numbers in iOS app

You can block incoming calls and SMS from the selected contacts and phone numbers.

NOTE: Blocked contacts are shared across your entire organisation, so if you block a number, it will also appear on other users’ blocked list.

How to block a new contact

To block a new number:

  1. Navigate to Menu > Blocked.
  2. Tap the “+” (plus) button.
  3. In the appeared pop-up, specify the phone number and (optionally) the reason for blocking this number.
  4. Press the Block button to confirm.

How to block an existing contact

To block an existing contact:

  1. Navigate to Contacts tab.
  2. Find and select the contact in the list.
  3. In the contact profile, scroll down and press the “Block” button.
  4. In the appeared pop-up, (optionally) specify the reason for blocking this number.
  5. Press the Block button to confirm.

How to unblock a contact

To unblock a blocked contact:

  1. Navigate to Menu > Blocked.
  2. Find and select the contact in the list.
  3. In the blocked contact profile, scroll down and press the “Unblock” button.